Privacy policy
Last updated: 10 September 2026. This policy explains how We Run Tickets handles personal data on the platform website.
This policy covers the weruntickets.com marketing site and platform accounts. Each storefront has its own privacy policy covering event purchases.
Who we are
We Run Tickets is the controller for personal data collected through this website and your platform account. Contact us for any privacy question or request.
What we collect
- Account data — name, email, phone number and password when you register.
- Usage data — pages visited, device and browser information.
- Cookies — see our cookie policy. Analytics cookies are only set after you accept them in the cookie banner.
How we use it
We use your data to provide and secure the Platform, communicate service updates and support, process payments with Stripe, meet legal obligations, and (with consent) send product news. We do not sell personal data.
Sharing
We share data only with processors that help us run the Platform — such as Stripe (payments), Brevo (email delivery) and analytics providers where you have consented — plus authorities where required by law.
Your rights
You can access, correct, export or delete your personal data, object to processing and withdraw consent at any time. See our GDPR page for how to make a request.
Retention & security
We keep data only as long as needed for the purposes above and protect it with encryption in transit, access controls and two-factor authentication options for accounts.